Batch Tested Free express shipping over $150 100% Satisfaction Guarantee Made in Victoria Batch Tested Free express
Batch Tested Free express shipping over $150 100% Satisfaction Guarantee Made in Victoria Batch Tested Free express

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support@purevial.shop

Location

Victoria, Australia

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Frequently Asked Questions

What is Bacteriostatic Water?

Bacteriostatic Water is the gold-standard diluent: a laboratory-grade preparation of ultra-pure distilled water containing 0.9% benzyl alcohol as a preservative, 0.22 µm membrane filtered, with a pH of 5.5–7.0 and no buffer. The benzyl alcohol inhibits microbial growth, making it a multi-dose format reusable for up to 28 days after first entry. Pure Vial product is filled into sterilised clear glass vials with a gamma-irradiated rubber septum and centre tear-out crimp seal.

Yes. Every batch is manufactured and packaged under controlled conditions and sealed in tamper-evident borosilicate glass. It is a laboratory-grade preparation supplied strictly for laboratory, analytical and industrial use — it is not a medicine, medical device or therapeutic good, and is not for human or animal use.

No. Pure Vial is not a medicine or therapeutic good. No prescription is required. By purchasing, you confirm the product is for lawful laboratory, analytical or industrial use only.

Every order includes your sealed glass vial(s), securely packed for safe transit.

We ship within 24 hours from payment. All orders go via Australia Post Express.

Store at controlled room temperature (15 to 25 degrees Celsius), tightly closed, away from direct light and heat. Do not freeze. Keep out of reach of children. Once opened, approximate in-use period is up to 28 days, subject to controlled handling and storage. Discard if compromised or contamination is suspected.

Due to safety and hygiene regulations we do not accept returns of liquid products once dispatched. If your order arrives damaged or there is a quality issue, contact us within 48 hours of receipt and we will resolve it.

Pure Vial product is supplied for laboratory, analytical and industrial use only. It is not a medicine, medical device or therapeutic good, has not been evaluated by the TGA, and is not entered on the ARTG. It is the buyer’s responsibility to ensure compliance with all applicable laws in their jurisdiction.

No. It is not for parenteral administration and not for therapeutic, diagnostic or clinical purposes. It is not for human or animal use under any circumstances.

Yes. We ship to all states and territories across Australia via Australia Post and express courier.

Email us at support@purevial.shop. We respond within 24 hours on business days.